Terms of Use for Z Brand E-commerce

1. Introduction

Welcome to zbrand.ae (the "Site").

These Terms of Use, along with all associated policies and additional terms published on the Site, govern your access to and use of our Site, services, and applications, including our mobile application (collectively, the "Services"). You can access our policies and additional terms at zbrand.ae (the "Legal Documents"). These Legal Documents are incorporated by reference into these Terms of Use.

By accessing, registering, or continuing to use our Services, you agree to be bound by these Terms of Use and the Legal Documents, effective immediately. We may modify these Terms of Use and the Legal Documents at any time. Your continued use of the Site after any such modification signifies your acceptance of the revised terms.

In these Terms of Use, "you" refers to you as an individual or legal entity, as applicable.

2. About Our Site

The Site is an e-commerce platform that facilitates the offering and sale of products by enterprise users and the purchase of products by individuals and enterprise entities.

We reserve the right to introduce new Services and to update or discontinue any existing Services at our discretion, without liability to you.

3. Eligibility and Registration Requirements

You may register as a buyer or seller and utilize our Services if you meet the following criteria:

  • For Buyers:
    • You are of legal age to purchase products in your country of residence.
    • You can provide a valid delivery address within the United Arab Emirates (UAE).
  • For Sellers:
    • You are a legally registered entity within your jurisdiction.
    • You hold a valid trade license.
    • You can provide proof of authorization for the individual registering and using the Site.
    • You can provide identification for the authorized person.
    • You can provide valid bank account details.
    • You acknowledge that certain product categories may have additional requirements.

To register on the Site, you must provide the required information. We reserve the right to refuse any registration without explanation and to verify your identity.

Upon successful registration, your account will remain active indefinitely, subject to suspension or termination as described in Section 6.

4. Your Obligations

When using our Services, you agree to:

  • Maintain the confidentiality of your account and password and accept responsibility for all activities under your account.
  • Immediately notify us of any unauthorized use of your account or security breach.
  • Provide accurate, current, and complete information about yourself and your use of the Services.
  • Not disclose user information to third parties, except as required by us.
  • Cooperate with our requests for additional information regarding your eligibility and use of our Services.

You agree not to:

  • Post any unlawful, offensive, or inappropriate content.
  • List prohibited items, including culturally or religiously offensive items, illegal substances, weapons, or counterfeit goods.
  • Post items you do not have the right to sell.
  • Breach any laws, third-party rights, or our policies.
  • Use our Services if you are ineligible or suspended.
  • Fail to pay for purchased items or deliver sold items, unless with a valid reason according to our policies.
  • Use contact information obtained on the Site for off-site transactions.
  • Manipulate item prices or interfere with other users' listings.
  • Undermine the Site's feedback and rating system.
  • Post false or misleading content.
  • Transfer your account without our consent.
  • Distribute spam or harmful software.
  • Infringe our or third-party intellectual property rights.
  • Collect user information without consent.
  • Circumvent our technical measures.

5. Intellectual Property Rights

  • All content on the Site is our property or that of our licensors.
  • We retain all rights to the Site and Services, including intellectual property rights.
  • Any content you provide becomes our property.
  • You may not use our trademarks without our written consent.
  • All rights not expressly granted are reserved.

6. Warranties, Representations, and Undertakings

You warrant that you will comply with all applicable laws, that you have the authority to enter these Terms, and that your content does not infringe on third-party rights.

The Services are provided "as is," without warranties. We do not guarantee the accuracy of product descriptions or other content.

7. Liability and Indemnities

We are not liable for losses or damages, except for fraud, negligence resulting in death or personal injury, or liabilities that cannot be excluded by law.

You agree to indemnify us against any claims arising from your use of the Services or your violation of these Terms.

8. Suspension, Termination, and Cancellation

We may suspend or terminate your access to the Services for any reason, including violation of these Terms or fraudulent activity.

9. Reporting Violations

Please notify us of any violations of these Terms.

10. Z Brand E-commerce Details.

Z Brand E-commerce owned by ZASA Solutions FZ LLC a limited liability company, organized and existing under the laws of Ras Al Khaimah Economic Zone Authority, , United Arab Emirates (“UAE”) with trade license number 45008115 and our email is legal@zbrand.ae and website is zbrand.ae.

11. General

These Terms are governed by the laws of the UAE, specifically within the Ras Al Khaimah Economic Zone Authority. Any dispute will be resolved within this jurisdiction.

12. Cross Border (Global)

  • These terms are in addition to the standard Terms of Sale and Terms of Use.
  • Import fees are the responsibility of the buyer.
  • Customs clearance must be adhered to.
  • Refunds of import charges are not provided.
  • Seller policies may differ from Z Brands.
  • International products may vary from local versions.
  • Governed by UAE law.

13. Communication

You can contact us through the "Account" section, by clicking "Need Help?".

14. Survival

Provisions that survive by nature will survive termination.